Refund Policy – VinCheckExpert
Last updated: January 2026
1. General Information
This Refund Policy applies to services provided on https://vincheckexpert.com by VinCheckExpert, operated by Watson One LLC.
VinCheckExpert provides digital vehicle history reports generated based on available data and third-party sources.
2. Eligibility for Refunds
Refunds may be granted within 14 days from the date of purchase in the following cases:
- the Report was not delivered after successful payment;
- a technical error prevented access to or delivery of the Report;
- an obvious data mismatch, such as an incorrect VIN caused by a system error.
3. Non-Refundable Cases
Refunds will not be issued in the following situations:
- dissatisfaction due to missing, unavailable, or limited data;
- decisions made by the user based on the Report;
- incorrect VIN entered by the user;
- change of mind after successful delivery of the Report;
- delays caused by third-party data providers beyond our control.
Reports are provided for informational purposes only and do not guarantee completeness or real-time accuracy.
4. Digital Content Disclaimer
By purchasing a Report, you acknowledge that the service constitutes digital content delivered immediately after payment.
Once delivery has occurred, the right to withdrawal may be limited in accordance with applicable consumer protection laws.
5. Refund Request Process
To request a refund, please contact us at:
Include:
- your order or transaction ID;
- the VIN used;
- a brief explanation of the issue.
Refund requests are reviewed on a case-by-case basis.
6. Refund Method
Approved refunds will be processed using the original payment method.
Processing time may vary depending on the payment provider (e.g. Stripe, PayPal).
7. Policy Updates
VinCheckExpert reserves the right to update this Refund Policy at any time.
The current version will always be available on the Website.